- Laptops
Laptops
Best Seller Laptops
Acer Predator Helios 300 PH315-55-76D8 | 15.5″(Black)
Original price was: ₱68,999.00.₱59,999.00Current price is: ₱59,999.00.Acer Aspire Lite AL15-51M-55R1 | 15.6″ (OPEN BOX)
Original price was: ₱23,499.00.₱20,499.00Current price is: ₱20,499.00.Acer Aspire 3 A315-59-599C Pure Silver (OPEN BOX)
Original price was: ₱24,999.00.₱21,499.00Current price is: ₱21,499.00.
- Desktops
Desktop
UniCare+ Warranty Program
Guaranteed Protection for Your Peace of Mind
At UniPC, we believe in making your shopping experience stress-free. If you see the UniCare+ symbol on your product, it means you’re getting more than just a regular purchase – you’re getting peace of mind! With UniCare+, you get the best in extended warranties, priority support, and hassle-free replacements. We’re here to back you up!
UniCare+ Warranty Program
2-Year Warranty: We've got you covered for 2 whole years! If something goes wrong, we've got the solution.​
30-Day Replacement Guarantee: Not happy with your purchase? No problem! If it’s within 30 days, we’ll replace it.
Priority Customer Support: Have questions or need help? Our team is here to make things right – fast!
UniCare+ Sticker
Look for the UniCare+ sticker on your product! It’s there to help us track your warranty and make sure everything goes smoothly.
Warranty Terms & Conditions
Here’s everything you need to know in a simple, easy-to-understand format.
Your warranty starts the day you buy the product. The UniCare+ sticker on your product will show the month and year it was purchased. It covers repair or replacement of defective products as per the brand’s warranty, starting from the purchase date. Make sure to keep your proof of purchase!
30-Day Replacement Guarantee
If your product has a defect within 30 days of purchase, you can exchange it for a replacement! Just make sure:
- The product is in good physical condition
- All accessories, manuals, and packaging are included
- The issue is verified by our UniPC Technical Support
Please note that returns without confirmed defects or for reasons like change of mind aren’t allowed.
We don’t offer cash refunds, but we’ll make sure you get a replacement or store credit.
Exclusions (What’s Not Covered)
Some things are out of our control. Here’s what we can’t cover under warranty:
Physical Damage
like drops, spills, or scratches
Unauthorized Repairs
only official repairs count
Misuse or Abuse
like dropping it in water
Normal Wear and Tear
things like battery wear or regular use
Software Issues
we can’t cover software bugs
Damage from Environmental Factors
extreme temperatures, moisture, etc
Third-Party Products
accessories or items not approved by the manufacturer
How to Claim Your Warranty?
It’s super simple! Just bring your product, proof of purchase, and the issue description to any UniPC branch. Our customer care team will help you out!
Replacement Process
Unclaimed Warranty Items
Replacement Process
If the product is out of stock, we offer upgrades! You just pay the price difference, and we’ll make sure the warranty on your replacement product is the same as your original purchase.
Unclaimed Warranty Items
Remember to pick up your repaired items within 60 days – we charge a ₱50 per day storage fee after that. If it’s not claimed after 90 days, it will be forfeited.
Sales Return Policy
Returns? Here’s what you need to know:
- Eligible Returns: Products that can’t be repaired or replaced can be exchanged.
- Exchange Process: Exchange for an item of equal or greater value, subject to availability.
- Non-Returnable Items: Things like batteries, ink cartridges, and opened digital goods are not eligible for return.
FAQs
(Frequently Asked Questions)
- What’s the UniCare+ symbol mean?
It means your product is protected with extended warranties, priority support, and fast replacements. We’ve got you covered!Â
- How long is the warranty?
You get up to 2 years of coverage, plus a 30-day replacement period.Â
- How do I claim my warranty?
Just visit any UniPC branch with your product, proof of purchase, and the issue details. We’ll take it from there!Â
- Can I return a product if I change my mind?
Sorry, no returns for change of mind. But if there’s an issue, we’ll take care of it.Â
- What if my product is out of stock?
We’ll offer you an upgrade to something similar. Just pay the price difference.Â
- What damages aren’t covered?
Things like accidents, misuse, unauthorized repairs, and software issues. If it’s not our fault, it’s not covered.Â
- What do I need to claim my warranty?
Your product, proof of purchase (receipt or invoice), and warranty docs. Simple!Â
- How long does warranty processing take?
Repairs take 30-45 business days, but if you’re in a rush, we recommend visiting the brand’s service center directly for faster service.Â
- Do you cover software issues?
We don’t – for software issues, you’ll need to contact the software’s support team.Â
- Can I get a refund for a defective product?
We don’t offer cash refunds, but we’ll help with repairs, replacements, or store credit.
UniPC
Worry-Free Gadget Experience
With UniCare+, you’re more than a customer – you’re part of the UniPC family. Let us make your gadget experience stress-free. Got a problem? We’ll fix it, fast and easy. We’ve got your back!